How to Cancel, Uninstall, and find out why you don’t have Windows 10!
Since Microsoft came out with their new OS for windows computers, we have heard all about the windows notification that you see come up on your computer. It normally has a little “Get Windows 10” icon in the tray. This makes it nice and easy to be able to update to the new Windows 10, but it can get annoying, and you might be worried about updating because your not sure how to perform the upgrade. Or you might not be sure if your computer can even handle the upgrade. Microsoft tried to make this easy for customers so they do not have to take their computers to a computer repair technician, but sometimes that is just easier to have done for you! If you have done any information searching online for the Windows 10 icon, you know that it has to deal with the Microsoft Patch KB3035583. Regardless you probably want to know how to get rid of the notification and the automatic update!
How to keep Windows 10 from crashing your computer!
If you plan to upgrade to Windows 10 and are not sure exactly how to do it, or concerned that it might crash your system (whether it is a failed upgrade or has compatibility issues), I recommend you either bring it to your local computer repair technician or download an image backup software before the deadline happens for Windows 10 upgrade! That way if something does go wrong during the installation you either have a profession computer repair technician to help you, or you have a back up image of your computer that you can reload!
How to Cancel your automatic Windows 10 upgrade
If you are seeing the “Get Windows 10” icon in the system tray then your computer is qualified for the free upgrade! If you hover your mouse over the icon, you will see that you can click and “reserve” your copy!
What Happens if you have already reserved your copy?
1. Move your mouse pointer over the top of the icon and right click on it; then, select “Check your upgrade status”.
2. This will make a new window pop up and appear. You will now see in the top left hand corner three bars, often referred too as the “Hamburger Icon”.
3. Go ahead and left click on the “Hamburger Icon”; this will make a portion of it slide out and a grey menu will appear. You will see an option to
“Getting the Upgrade”. Underneath that you will need to click on the “View Confirmation”
4. Once this has been done you see the grayed out menu vanish, and the heading will now read “Your upgrade is reserved!” If you look closely you will see in the bottom left corner words that say, “Cancel reservation”. Go ahead and click on these words and you will cancel your reservation!
Don’t worry it you decided you want it back later you can always go back through these steps and reserve another copy until Microsoft deems to not give it away anymore (should be for 1 year).
This takes care of the notification, but you also need to uninstall the “Get Windows 10” app from the computer.
How to Prevent Windows 10 from Downloading onto Your Computer
Microsoft released a patch KB3035583 earlier this year. If you click on the patch notes, you are taken to the Microsoft database; but you get a message that reads, “Update enables additional capabilities for Windows Update notifications in Windows 8.1 and Windows 7 SP1”. Yes, this is a very long title, but this is the patch for Windows 10 Upgrade.
To remove the KB3035583 patch from your computer, this only works if you had the “Get Windows 10” icon in your system tray
1. Click on the “Start” menu, then in the search box type in “Windows Update”.
2. Wait for the “Windows Update” icon to appear on the list and click it.
3. Once this appears you will see on the bottom left side “View Installed Updates”.
4. Your window should now read “View your update history”. You will see a line that says “Installed Updates”.
5. It should now read “Uninstall an Update”. You will see a search bar in the top right hand corner. Go ahead and search for “KB3035583”.
6. Now this patch from Microsoft will be the only patch showing. Go ahead and right click on the patch and choose “Uninstall”
7. Now we want to make sure it doesn’t get downloaded again.
8. Run the Windows Update and have it check for updates automatically. You will see the KB3035583 update back in the Que. Go ahead and right click on the patch and hit “hide update”. This will make sure it does not appear in the list of updates when your computer does automatic updates again. If you choose to unhide it you can do so at a later time!
Now you have canceled the reservation for Windows 10 and you have uninstalled the patch that Microsoft uses to deploy the upgrade. The Windows 10 upgrade should not download on your system.
Now you ask, What happens if I never had the “Get Windows 10” icon in your system tray?
If you have not seen a “Get Windows 10” icon yet, then there are a number of reasons why you might not have had the update. Microsoft’s Windows 10 FAQ: can help explain these better.
1. Your Computer, Laptop, tablet, etc, is not up to date with at least Windows 7 SP1 or Windows 8.1. You must have these already installed before Windows 10 can be installed.
2. You have Windows Update turned off, or you have set it to not check and install updates automatically.
3. Windows Update is broken/blocked/and uninstalled.
4. Your device is not running a genuine windows version, so you cannot upgrade to Windows 10.
5. Should these problems persist try running windows updates and see if they come into your Windows Update console.
Few Side notes:
If your computer is connected to a Domain controller (for example, at work), then the KB3035583 will not install as its most likely being blocked by your system administrator. They will need to allow the update through in order for this to happen.
We can fix your computer problems!
We are a locally owned and operated business that handles IT residential and commercial computer services and selling of hardware.